Frequently Asked Questions
In which areas do you deliver and what are the delivery times?
We deliver to France (estimated delivery time 3 to 7 business days), to certain European Union countries (Germany, Belgium, Spain, Ireland, Italy, Luxembourg, and the Netherlands) with estimated delivery times of 4 to 10 business days, as well as to Switzerland and the United Kingdom, where delivery times are estimated between 5 and 12 business days. These delivery times are estimates and may vary depending on the carrier and the time of year.
I live in another country, can I still order?
If you live in a country that is not currently part of our delivery areas and wish to place an order, please contact us by email at contact@thelumyra.com . We will review your request and get back to you as soon as possible.
How to choose the right size?
A size guide is available on each product page to help you make the right choice. If you're unsure, we recommend choosing one size up for greater comfort.
Do you offer alterations or custom-made services?
No, we do not offer alterations or bespoke services.